Boutique Isla Mona makes free delivery anywhere in Canada and the United States with any purchase of $ 65.00 and more, but in remote areas certain additional fees may apply (we will contact you by phone or email address if such is the case).
Adaptable delivery address: It is possible for you to choose a delivery address different from your billing address for your package.
At the Isla Mona online store we want the experience to be very satisfying for our customers!
If you wish to return your order for any reason, please email us at firstname.lastname@example.org with the reason for the return so that we can process your request within a reasonable time.
If the articles you have ordered do not suit you, repack everything in its original packaging and return your package to us (at our expense) all within 30 days of receipt of the items paid at regular price orders, and 10 days for discounted items.
If you have any questions about your future order, contact us at 1-888-687-6383 before proceeding with your purchase, we will be happy to assist you during our business hours.
All refunds will be made to the credit card, the email address of the Interac e-Transfer sender or to the PayPal account used during the original purchase.
Shipping costs are non-refundable, except in the event of a shipping error on our part.
Exchanges can be offered for different items and in another size by contacting us.
Please send all of your items to be returned in the same package in its original packaging.
Returns should be mailed to:
Boutique Isla Mona
2162 Avenue de la riviêre Jaune,Quebec, Qc,Canada, G2N1T5
We keep our website up to date, from hour to hour, but some errors may occur, if this is the case, notify us by phone at 1-888-687-6383 or by email: email@example.com. We will do it as soon as possible to correct everything.
On our online shopping site, we accept as payment methods: PayPal, Visa, MasterCard, American Express.