Boutique Isla Mona

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Terms & Conditions

Terms of delivery

Boutique Isla Mona performs free shipping anywhere in Canada with any purchase of $ 65.00 or more, but some remote area additional fees may apply (we will contact you by phone or email if this is the case). Adaptable delivery address: It is possible for you to choose a different delivery address than your billing address for your package.

Exchanges and refunds

At the Isla de Mona shop we want the experience to be satisfactory in plushaut point for our customers! If you wish to return your order for some reason, please email us at with the reason for return so we can process your request in a significant manner.

If the items you ordered do not suit you, pack everything in its original package and return to us (at your expense) all within 10 days of receipt of the merchandise for an exchange, or you can go directly to Shop Isla Mona 2485 boulevard Saint-Anne, Quebec, Galleries Canardière with your return and the original receipt for an exchange shop. The return delivery is at your expense.

Your package must be sent no later than the 7 th day. If you have any questions about your future order, please contact us at 418-687-6383 before making a purchase, we will be happy to assist you during business hours. All refunds will be made on the credit card, the email address of the sender of the Interac e-Transfer or PayPal account used for the original purchase. Shipping charges are not refundable, except in the case of shipping error on our part.

Exchanges will be offered only for identical items in another size. We do not offer exchanges for different merchandise. Customer is responsible for shipping when returned goods.

Otherwise we will absorb us all the costs of delivery when we send you the new product that will replace your original purchase. Please submit all items being returned in the same package in its original packaging. No refunds will be given to the shop.

However, you can bring your package, along with your invoice to the store at 2485 Isla Mona Boul Saint-Anne, Quebec, QC, Canardière. We will exchange on site or issue a credit note if you want to store a credit note to our online store. returns must be mailed to: Returns / 2485 Boul. St. Anne Quebec, QC G1J 1Y4

Sales Taxes

We keep our website up dated, hour by hour, but some errors may meet (we are very sorry if this happens), if that is the case, please notify us by phone at 1-418-687-6383 or by mail ELECTRONICS: we will in the shortest time fix the errors.

Gift Certificates

When you will buy a gift certificate at a discount (discount) applied to it, all future purchases made from it will not be eligible for the discount applied in store, the amount deducted will be the value before discounts and before taxes (all taxes included). A note will be applied to it for this purpose. IF you buy the gift certificate when it is not on special (no reduction), it will be eligible for discounts normally applied in the store (a note will be applied on the gift certificate to this effect).

Accepted payments

On our online purchasing site, we accept as payment method such as: Paypal, Visa, MasterCard, American Express and payments via Bitcoin Bitpay.